1. Introduction
This Privacy Policy outlines how Shilo Integrated Services LTD (“we,” “our,” “us”) collects, uses, and protects your personal information when you interact with our website and services.

2. Information We Collect

• Personal Information: We collect information such as your name, email address, phone number, and payment details when you engage our services or contact us.
• Usage Data: We may collect information on how you interact with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

• Service Delivery: We use your information to provide and manage our cleaning and construction support services.
• Communication: We may contact you regarding your service requests, updates, or promotions.
• Improvement: Data collected helps us to improve our services and website functionality.

4. Sharing Your Information

• Third-Party Service Providers: We may share your information with trusted third parties who assist in delivering our services, such as payment processors and subcontractors.
• Legal Requirements: We may disclose your information if required by law or to protect our rights.

5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using encryption, secure servers, and regular security audits.

6. Data Retention
Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights
You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain conditions.

8. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Shilo Integrated Services LTD
31 Bevan Close, NR5 8NX
Norwich, United Kingdom
Phone: +44 749 647 3901 
Email: info@shiloservices.co.uk